Hello! I'm Steve!

How can I help?

402-765-TECH

Feel free to text or call!

I work on tips, not fees!

About

Hello! My name is Steve! Thanks so much for stopping by!

I started Tech402 because I'm seeing that some are feeling a bit left behind by technology as it advances so quickly! If that's you, that's okay! I don't know everything either! But I'm tech savvy and I'm sure I can help! If not, I'll help point you to the best resource.

What's my background?

I teach IT courses over at Metropolitan Community College in Omaha, Nebraska. I'm also a doctoral student at the College of Information Science and Technology at University of Nebraska at Omaha. I'm researching Generative AI and its use in post-secondary computer science education.

I earned my master’s degree in Computer Science Education from UNO in 2022. I also hold a certificate in Information Assurance from UNO and a web development certificate from Sessions College of Professional Design. In 2012, I received an MS in Communications from Quinnipiac University in Connectcut, and in 2006 I graduated from the University of College with a BS in Finance.

I have eight years experience in the technology field, serving in a support and development role for Database Publishing Systems, a software development company in Connecticut.

Resume
Portfolio
UNO Profile

Services

Service	What's Included	Price
Quick Fix	Up to 30 minutes of in-person or remote help	$29
Tech Tune-Up	1 hour of device help, troubleshooting, or setup	$49
Home Setup	Wi-Fi, printers, streaming devices (up to 90 minutes)	$69
One-on-One Lesson	Personalized tech training session (1 hour)	$49
Senior Safety Session	Scam awareness, password tips, digital cleanup (1 hour)	$49
Bundle of 3 Sessions	Pre-paid bundle (3 hours total, flexible use)	$99

Travel Fee: $10 flat fee for visits outside Omaha metro (15+ miles)
Add-ons: Custom cheat sheets, printed guides, or follow-up email support available

How It Works

Getting tech help shouldn’t be complicated. Whether you're having trouble with a device or just want to feel more confident using technology, I’ve made it easy to connect and get support.

✅ Step 1: Reach out.

Text or call me to get started.
Tell me briefly what you need help with — don’t worry if you’re not sure how to explain it. I’ll ask a few simple questions to understand what’s going on.

✅ Step 2: I'll help you fix the issue or we can find a better time to connect.

I'll try to help in the moment, but we can also find a time to connect if it's something that requires more time.

An in-person visit (in the Omaha area)
A phone call or remote screen-share session

Evenings and weekends are often available!

✅ Step 3: You decide what it was worth.

I don’t charge fixed prices. If I was helpful, a tip is always appreciated.

Frequently Asked Questions

How much do you charge?

I'm not charging fees, but if you feel I did a good job, a tip would be greatly appreciated!

Do you come to my home?

Yes! I offer in-person visits throughout Omaha and nearby communities.

Can you help me over the phone or online?

Definitely. I often help people by phone or through secure screen sharing.